We first introduced Kathleen (Aschoff) Gilman in January of 2018. Since then, Kathleen has grown within the automed team so we felt it was time to re-introduce her and her role at automed.
When it comes to the automed team, there are generally two types of hires.
The first type typically comes from different industries, but they have complementary skills and the ability to learn what the livestock industry is all about quickly. The other type comes to the company with a wealth of knowledge of the industry.
Kathleen Gilman falls into the second category. In fact, we’d say she was born to work with automed.
A Perfect Fit
Kathleen received her Bachelor’s Degree in Animal Science with a minor in Agricultural Business before proceeding to work for a registered cattle ranch and the American Shorthorn Association. Added to that she raises cattle alongside her husband, so her immersion in the world of livestock is truly 24/7.
Kathleen discovered automed at the 2017 National Cattleman’s Beef Association (NCBA) tradeshow in Nashville. During this visit, she met the automed U.S. division and was blown away by the technology and vision behind the automed system.
Support and Training
Kathleen joined the automed team in August of 2017 and hasn’t looked back since. Her extensive background and work ethic helped to make Kathleen an asset to the team from day one. Her experiences also provide a helpful ability to see things from the point of view of the customer, which is another reason why she excels in her role.
Kathleen works directly with automed customers to ensure their businesses are getting the most out of the automed system. With Support and Training being a major focus for the company, Kathleen’s role cannot be understated. Whether it’s online, email, phone, or helping customers onsite – she is doing everything she can to ensure that customers are profiting from the automed system.
Many Hats and Beyond
Kathleen has played a vital role during her short time with automed. She has developed and enhanced the support and training process, implemented our new onboarding process for new customers, and now holds the role of CXO – Chief Experience Officer.
Kathleen sees automed becoming more influential. “The biggest challenge is that automed is still new,” states Gilman. “As automed continues to gain customers, word will spread because of how well the system works. I believe that automed is set to become a major force in the livestock industry and I’m thrilled to be a part of it.”